Progressive eyeglasses have been widely believed to come with more advantages than ordinary bifocals and trifocals. Even if those forms of multifocal eyeglasses involve more complex prescription and lens fitting, there have been lots of retailers selling these products online. Buying progressive glasses online requires the customers to take extra care of lens quality and fitting. It is harder for any optician to fit progressive lenses properly and any manufacturer to make them correctly. Compared with other types of prescription eyeglasses, progressive spectacles are more susceptible to unsatisfactory problems. This is particularly true when people buy progressive reading glasses from an online seller. A following problem is how to deal with a pair of dissatisfactory progressive eyeglasses provided by a retailer on the Internet.
Customers who get dissatisfied with progressive eyeglasses can expect a refund or replacement from online retailers. There are some common problems associated with progressive glasses online. One aspect involves lens power. A pair of improperly made lenses can be caused by a mistake in how the wearer’s eyes were measured and a mistake taken by the manufacturer. These two cases suggest usually different solutions. When the uncomfortable lenses are because of a manufacturer’s improper manufacturing, almost all reputable optical stores will have no problem offering a replacement. The reason is that most eyewear manufacturers stand behind their products and provide free replacement when a manufacturing defect occurs.
If the discomfort is experienced when the customer first puts on a pair of progressive glasses online, he or she is highly encouraged to take the glasses to the doctor who has made the prescription. The doctor will have the prescription checked for accuracy. If there is a difference between the written prescription and the prescription made in the lenses, it is necessary to ask the doctor for a written explanation, which will help in getting a refund or free replacement from the online retailer.
C: Progressive glasses online are easier to bring dissatisfactory problems like uncomfortable visual correction. It is important for online purchasers to know some refund or replacement policies.